We carry out international shipping worldwide, utilizing a vast network of couriers and postal services selected based on the destination. Delivery times may vary depending on the destination country; we are committed to delivering all orders within a range of 2-10 business days, ensuring fast and reliable delivery wherever you are in the world.

To keep you informed about the status of your order and the progress of the shipment, you will automatically receive tracking updates via the email address associated with your account. If your order has been shipped but you have not yet received notifications or a tracking number, we encourage you to contact our customer service. We will be happy to provide you with assistance and updates on the status of your delivery. Our goal is to ensure a transparent and satisfying shopping experience for every customer.

We accept Credit Cards, Debit Cards, PayPal.

If for some reason the item you purchased does not meet your expectations, you have the option to return it within 14 days from the delivery date, provided that the product is still in new and unused condition. To start the return process, we invite you to contact us through our customer service here. We will be happy to guide you through the process and provide you with all the necessary information to return your item smoothly and without complications. Your satisfaction is our priority, and we will do our best to ensure you have a positive shopping experience.

Depending on stock availability, we may ship items separately to ensure they arrive as quickly as possible. As soon as our warehouse team confirms the availability of the other items, we will proceed with shipping immediately. Generally, this process takes about 2-3 business days. Our goal is to ensure you receive a timely and complete delivery of the ordered items, and we will do our best to ensure you receive your products in the shortest time possible.

Your order may be subject to customs duties or fees in accordance with the laws of the destination country. We recommend that you check for any specific customs taxes by visiting the website of your country's customs agency. There you will find guidelines regarding customs taxes and other relevant information. For further details on customs matters, we invite you to consult our Terms of Service page. We are committed to providing you with all the necessary information to facilitate a transparent and smooth shopping experience.

We deliver your products within a time frame of 2 to 10 business days, depending on the destination country of shipment. It is important to keep in mind that processing time and shipping speed are two distinct processes. Processing time represents the period necessary for our staff to process daily orders, which includes quality control, package preparation, and delivery to the courier. On the other hand, shipping speed refers to the time taken by the courier to deliver the package to your country, after which it is handled and delivered to your home via the local postal service. We are constantly committed to ensuring that both processes are efficient and reliable to provide you with the best possible shopping experience. Thank you for your understanding and trust.

You will receive tracking updates at your registered email address.

We kindly ask you to allow us up to 2 working days to prepare and ship your items. However, it is important to emphasize that in some cases, we strive to ship your order as early as the day after the purchase confirmation. Our priority is to ensure that you receive your products as quickly as possible, without compromising the quality of service. Thank you for your understanding and patience.

It is an option that we are trying to add in the near future.

Yes, we ship worldwide.

Your order is shipped from Italian production centers. We are particularly proud to support and promote made in Italy, famous for its craftsmanship and the quality of its products.

The tax is charged by the customs offices in the destination country based on their rules and policies.

No, we do not store any personal information.

We accept all currencies depending on the currency of your account.

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information transmitted during the payment process. This ensures a safe and secure environment for online transactions. To learn more about how we protect and use your personal information, we invite you to consult our Privacy Policy. We are committed to ensuring the highest security and confidentiality of your data, providing transparency on how it is managed and used.

We accept Credit Cards, Debit Cards, PayPal.

Certainly! We offer a cancellation period of 6 hours for your orders. If you wish to proceed with a cancellation, please contact our customer support team and we will be happy to assist you in any way possible. Your satisfaction is our priority and we will do our best to handle your request as quickly as possible,

We kindly ask you to contact our Customer Service as soon as you notice an error so that we can update your information.

Unfortunately, we do not restock most of our items. However, we invite you to contact our customer service for more information about the items you are looking for. We may have the opportunity to get them back in stock or help you find similar alternatives that could meet your needs. We are here to assist you and ensure that you can find what you are looking for.

Our prices are in euros ITA. The site reads your IP location and shows you the local currency.

Once you click the "Checkout" button, you will be redirected to the Customer Information page. Here you can view the items in your cart on the right side of the page, along with the box to enter the discount code, if you have one. Just enter the promotional code or gift card in the designated box and click the "Apply" button.

Once you click the "Checkout" button, you will be redirected to the Customer Information page. Here you can view the items in your cart on the right side of the page, along with the box to enter the discount code, if you have one. Just enter the promotional code in the designated box and click the "Apply" button.

Once you have added items to the cart, you will automatically find the checkout button on the right side of the page. If you have finished shopping and are ready to proceed to checkout, just click the green checkout button. If you wish to add more items to the cart, you can return to our collections page by clicking the "Back" button or the menu in the top bar. We are here to make your shopping process as simple and intuitive as possible.

Ordering with us is child's play! Just browse through our collections and add the desired items to your cart by clicking the green "Add to Cart" button on the product page. Simple, fast, and convenient! We are here to make your shopping process as smooth as possible. If you have any questions or need assistance, don't hesitate to contact our customer service. Thank you for choosing to shop with us!

With our headquarters in Italy, we are a diversified company made up of a team of experienced people to provide quality service to our customers.

If you have not yet received the refund, we recommend checking your bank account again and contacting the issuer of your credit card. Sometimes it may take time for the refund to be officially recorded in your account. If you have completed these checks and still have not received the refund, please contact us by submitting a ticket through our website. On average, it may take up to 10 business days for the funds to be credited to your bank account.

Certainly. Cancellations must be requested within 6 hours of placing the order. Send an email within this period and let us know the reason you wish to cancel the order.

However, we cannot accept cancellations outside the 6-hour window or for reasons related to standard shipping. It is important to note that our standard shipping method is clearly indicated in the description of each product, so please be aware of this information before placing an order.

Refunds will be processed within 24-48 hours, before the money is credited to the customer's bank account.

Please do not return purchases to the manufacturer. Instead, email us within 48 hours of receiving the order, expressing your concern and attaching a photo of the items that clearly shows the size label and original packaging. This will allow us to proceed with a replacement or refund.

Please note that our team will inspect and verify the photos before issuing a replacement or refund. We reserve the right to refuse any replacement and refund if it does not meet the above criteria.

Our team does not directly cover the costs of returning goods. It is important to keep in mind that returns may take up to 15 days to reach us. If you decide to return a product without the return form, additional time may be required to process the refund. The refund will be issued once the return is received, but please note that only products in perfect condition and in their original packaging with the brand will be refunded. You may use appropriate alternative outer packaging for shipping.

Please note that the timing of the refund may vary depending on your bank. Returned orders remain the responsibility of the customer until they reach our return address. We cannot be held responsible for any loss or damage to the package during transport to our returns center, and we will not be able to provide assistance in tracking the package before it returns to us.

If you have further questions, we invite you to consult our frequently asked questions or to contact our customer service by submitting a ticket through our contact page.

If you have purchased an item that is no longer needed, you have the option to return it within 14 days from the delivery date, provided that the product has not been used. To start the return process, we invite you to contact us here. Our team will be happy to provide you with all the necessary instructions and assist you during the return process.

All items can be returned provided they meet our return terms and conditions. You must submit a return request within 14 days of receiving the delivery in order to return the item. We are here to ensure that the return process is simple and satisfactory for you. Thank you for your understanding and cooperation.